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The Texas health insurance answer hub.

Straight answers to the questions people actually ask when choosing coverage — from deductibles and Medicare parts to Texas Medicaid, small-group plans, and appeals.

Written in plain English and grounded in official sources (HealthCare.gov, Medicare.gov, CMS, IRS, and the Texas Department of Insurance). This is general education, not personal advice — call for guidance on your specific situation.

Guides

The essentials, unpacked.

  • 01

    Understanding Deductibles, Copays & Coinsurance

    A plain-English breakdown of the three costs you pay on top of your monthly premium.

    Every health plan has four cost pieces. Knowing what each one means makes it much easier to compare plans.

    • Premium. The set amount you pay each month to keep the plan active, even in months you don't see a doctor.
    • Deductible. The amount you pay out of your own pocket for covered services before the plan starts paying its share. Many preventive services (like annual checkups and recommended screenings) are covered at no cost to you and don't require you to meet the deductible first.
    • Copay. A flat dollar amount you pay for a specific service — for example, a set fee for an office visit or a prescription.
    • Coinsurance. A percentage of the cost you pay after you've met your deductible. If your coinsurance is 20%, the plan pays 80% and you pay 20% until you reach your out-of-pocket maximum.

    Your out-of-pocket maximum is the most you'll pay for covered, in-network services in a plan year. Once you hit it, the plan pays 100% of covered services for the rest of the year. Premiums don't count toward this limit.

  • 02

    The Open Enrollment Survival Guide

    When you can enroll, what to compare, and the common mistakes to avoid at renewal time.

    Open Enrollment is the yearly window when anyone can enroll in a health plan or change plans without needing a qualifying life event.

    • ACA Marketplace (individual & family plans): In most states, Open Enrollment runs from November 1 through January 15. Enroll by December 15 for coverage that starts January 1. A few state-run exchanges use slightly different dates.
    • Medicare Annual Enrollment: October 15 – December 7 each year. Changes take effect January 1.
    • Employer plans: Your employer sets its own window, usually in the fall.

    What to actually compare before you pick a plan:

    • The doctors, hospitals, and pharmacies you use — are they in-network?
    • Your prescriptions — are they covered, and at what tier?
    • The full annual cost, not just the premium (premium + likely deductible + copays).
    • Whether you qualify for a premium tax credit on the Marketplace.
  • 03

    Medicare 101: Parts A, B, C, and D

    What each part covers, what it doesn't, and how supplement plans fit in.

    Original Medicare is a federal health insurance program primarily for people age 65 and older, and for some younger people with certain disabilities. It's split into parts.

    • Part A — Hospital insurance. Covers inpatient hospital stays, skilled nursing facility care, hospice, and some home health care. Most people don't pay a premium for Part A because they or a spouse paid Medicare taxes while working.
    • Part B — Medical insurance. Covers doctor visits, outpatient care, preventive services, and durable medical equipment. Part B has a monthly premium set by the federal government each year.
    • Part C — Medicare Advantage. An "all-in-one" alternative to Original Medicare offered by private insurers approved by Medicare. Plans bundle Part A and Part B, and most include Part D drug coverage plus extras like dental, vision, or hearing. You still pay your Part B premium.
    • Part D — Prescription drug coverage. Sold by private insurers to add drug coverage to Original Medicare. Each plan has its own list of covered drugs (the formulary).

    Medicare Supplement (Medigap) is separate insurance that helps pay some of the out-of-pocket costs Original Medicare doesn't cover, like coinsurance and deductibles. You can't use a Medigap policy with a Medicare Advantage plan.

    Your Initial Enrollment Period is a seven-month window around your 65th birthday — the three months before, your birthday month, and the three months after. Missing it can mean lifelong late-enrollment penalties, so plan ahead.

  • 04

    HSA vs. FSA: What's the Difference?

    Two tax-advantaged accounts that help you pay for medical costs — with very different rules.

    Both a Health Savings Account (HSA) and a Flexible Spending Account (FSA) let you set aside pre-tax money for qualified medical expenses. The rules for each are quite different.

    Health Savings Account (HSA)

    • You must be enrolled in a qualifying High Deductible Health Plan (HDHP) to contribute.
    • The money is yours. Unused funds roll over year after year and stay with you if you change jobs or retire.
    • Contributions are tax-deductible, growth is tax-free, and withdrawals for qualified medical expenses are tax-free.
    • Funds can be invested for long-term growth, similar to a retirement account.
    • You can't contribute once you enroll in Medicare, but you can still spend the balance.

    Flexible Spending Account (FSA)

    • Offered through an employer. You don't need a specific type of health plan.
    • Generally "use it or lose it." Employers may allow a small carryover or a short grace period, but many unused funds are forfeited at year-end.
    • The full annual amount you elect is available on day one of the plan year, before you've contributed it all.
    • Money typically stays with the employer if you leave the job.

    Contribution limits are set by the IRS and adjusted each year. Ask about the current year's limits before you enroll.

  • 05

    Special Enrollment Periods Explained

    Life events that let you enroll or change plans outside Open Enrollment.

    A Special Enrollment Period (SEP) is a window — usually 60 days — that opens after certain life events, letting you enroll in or change a health plan without waiting for Open Enrollment.

    Common qualifying life events on the ACA Marketplace include:

    • Losing other health coverage (job-based, Medicaid, CHIP, a parent's plan at age 26)
    • Getting married
    • Having a baby, adopting a child, or placing a child for foster care
    • Moving to a new home in a new ZIP code or county
    • Becoming a U.S. citizen
    • Changes in income that affect the coverage you qualify for

    Losing coverage because you didn't pay your premiums or voluntarily dropping coverage generally does not qualify. You'll usually need to provide documentation — like a marriage certificate, birth certificate, or a letter showing your prior coverage ended — to confirm the event.

  • 06

    Why Networks Matter More Than Premiums

    How to check that your doctors, hospitals, and prescriptions are actually covered.

    A "network" is the group of doctors, hospitals, pharmacies, and other providers that have agreed to accept a plan's negotiated rates. Staying in-network is usually the difference between a routine bill and a very large one.

    • HMO plans generally only cover in-network care (except emergencies) and often require you to pick a primary care provider and get referrals to see specialists.
    • PPO plans usually let you see out-of-network providers, but at a higher cost and often against a separate, higher deductible.
    • EPO plans are similar to PPOs but usually don't cover out-of-network care except for emergencies.

    Before you enroll in any plan, do these three checks:

    1. Look up each of your current doctors and preferred hospital in the plan's provider directory to confirm they're in-network for that specific plan.
    2. Search each of your prescriptions on the plan's drug list (formulary) to see if they're covered and at what tier.
    3. Confirm your preferred pharmacy is a preferred pharmacy for the plan — cost can vary a lot by pharmacy.

    Federal No Surprises Act protections limit surprise bills for most emergency care and for many out-of-network providers at in-network facilities, but they don't cover every situation. Verifying the network up front is still the best defense.

Health Insurance Basics

The foundational questions almost every client asks first.

  • What is health insurance and why do I need it?

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    Health insurance is a contract where you pay a monthly premium and, in exchange, the insurance company pays a share of your covered medical costs. Without it, a single hospital stay or surgery can cost tens or hundreds of thousands of dollars. Coverage also gives you access to negotiated network rates that are dramatically lower than what an uninsured person is billed.

  • What's the difference between a premium, deductible, copay, coinsurance, and out-of-pocket maximum?

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    The premium is what you pay every month to keep the plan active. The deductible is what you pay out of pocket for covered services before the plan starts sharing costs. A copay is a flat fee for a specific service (like $30 for an office visit). Coinsurance is a percentage you pay after the deductible (like 20%). The out-of-pocket maximum is the most you'll pay in a plan year for covered in-network care — after that, the plan pays 100%.

  • What is an HMO, PPO, EPO, and POS plan?

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    HMO plans limit you to an in-network group of providers and usually require a primary care doctor and referrals for specialists. PPO plans let you see any provider, in or out of network, but you pay more out of network. EPO plans work like a PPO but only cover in-network care (except emergencies). POS plans blend HMO and PPO — you pick a primary care doctor but can go out of network at higher cost.

  • What is a network, and why does it matter?

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    A network is the group of doctors, hospitals, labs, and pharmacies that have contracted with a plan to accept negotiated rates. In-network care is far cheaper than out-of-network care and, on some plan types, out-of-network care isn't covered at all. Always verify your doctors and hospitals are in-network before choosing a plan.

  • What are the metal tiers (Bronze, Silver, Gold, Platinum)?

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    On the ACA Marketplace, plans are grouped by how they split costs. Bronze plans have the lowest premiums but the highest deductibles (the plan covers roughly 60% of costs). Silver covers about 70%, Gold about 80%, and Platinum about 90%. If you qualify for cost-sharing reductions, they only apply to Silver plans.

  • What does 'essential health benefits' mean?

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    Under the Affordable Care Act, every individual and small-group plan must cover 10 categories: outpatient care, emergency services, hospitalization, pregnancy and newborn care, mental health and substance use treatment, prescription drugs, rehabilitative services, lab services, preventive/wellness care and chronic disease management, and pediatric services including dental and vision.

  • Are preventive services really free?

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    On ACA-compliant plans, most recommended preventive services — annual physicals, many screenings, most vaccines, well-child visits, and many contraceptives — are covered at no cost when you use an in-network provider, even before you meet your deductible.

ACA Marketplace & Subsidies

Individual and family plans through HealthCare.gov.

  • What is the ACA Marketplace?

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    The Marketplace (HealthCare.gov in Texas) is the federal exchange where individuals and families can shop for private health insurance, compare plans side by side, and apply for premium tax credits and cost-sharing reductions that can substantially lower monthly costs.

  • Do I have to use HealthCare.gov, or can I use a broker?

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    You can use either. A licensed broker like Tyler is paid by the carriers, not by you, so the cost is the same — but a broker can compare plans across many carriers, verify your doctors are in-network, and help you claim the correct subsidy.

  • When is Open Enrollment in Texas?

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    For plan years starting in 2026, ACA Open Enrollment on HealthCare.gov runs November 1 through January 15 in Texas. Enroll by December 15 for coverage that starts January 1. Outside that window, you generally need a qualifying life event to enroll.

  • How do premium tax credits (subsidies) work?

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    Premium tax credits lower your monthly premium based on your household income and family size relative to the federal poverty level. You can apply the credit directly to your monthly bill (advance premium tax credit) or claim it when you file taxes. Report income changes during the year so your credit stays accurate and you don't owe money back at tax time.

  • What are cost-sharing reductions?

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    Cost-sharing reductions (CSRs) lower your deductible, copays, coinsurance, and out-of-pocket maximum. They're only available if you choose a Silver plan and your household income falls within the qualifying range. For eligible households, a Silver CSR plan is usually a better deal than a Bronze plan.

  • Can I get an ACA plan if my employer offers coverage?

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    Yes, but you typically can't get a premium tax credit if the employer plan is considered 'affordable' by IRS standards and meets minimum coverage. If the employer plan is unaffordable for you (or your family), you may still qualify for subsidies on the Marketplace.

  • What happens if my income changes mid-year?

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    Report the change to the Marketplace as soon as possible. Your premium tax credit will be recalculated. If income rose and you got too much subsidy, you may owe some back at tax time; if income dropped, you may get a bigger refund.

  • Is there still a penalty for not having health insurance?

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    There is no federal individual mandate penalty. Texas does not impose a state-level penalty either. However, going without coverage exposes you to the full cost of any medical event and you generally can't enroll mid-year without a qualifying life event.

Medicare

Turning 65, choosing between Advantage and Supplement, and drug coverage.

  • When am I first eligible for Medicare?

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    Most people become eligible at age 65. Your Initial Enrollment Period is a seven-month window: the three months before your 65th birthday month, your birthday month, and the three months after. People under 65 can also qualify after 24 months of Social Security Disability Insurance, or with ALS or end-stage renal disease.

  • Do I have to sign up for Medicare at 65?

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    Not always. If you're still working and have qualifying employer coverage from a company with 20+ employees, you can usually delay Part B without a penalty. If you have coverage from a smaller employer, retiree coverage, COBRA, or a Marketplace plan, you generally should enroll at 65 to avoid lifelong late-enrollment penalties.

  • What's the difference between Original Medicare and Medicare Advantage?

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    Original Medicare (Parts A and B) is run by the federal government, lets you see any provider that accepts Medicare, and pairs with a separate Medigap policy and a Part D drug plan. Medicare Advantage (Part C) is a private, all-in-one alternative that bundles A, B, usually D, and often extras like dental and vision — but you must use the plan's network and follow its rules.

  • What does Medicare NOT cover?

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    Original Medicare generally does not cover routine dental, routine vision, hearing aids, most long-term nursing home care, cosmetic procedures, or care outside the United States. Many Medicare Advantage plans add some of these; standalone dental, vision, and hearing plans can fill the gaps.

  • What is Medigap (Medicare Supplement) and how is it different from Advantage?

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    Medigap is a private policy that pays for many of the out-of-pocket costs Original Medicare leaves you with, like coinsurance and deductibles. You keep Original Medicare and can see any Medicare-accepting provider nationwide. You cannot use a Medigap policy with a Medicare Advantage plan.

  • When can I switch Medicare plans?

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    Medicare Annual Enrollment runs October 15 through December 7 each year. The Medicare Advantage Open Enrollment Period runs January 1 through March 31 and lets people already in Advantage switch plans once or return to Original Medicare. Some Special Enrollment Periods apply after events like moving or losing other coverage.

  • What are the late-enrollment penalties?

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    If you don't sign up for Part B when first eligible without qualifying coverage, your Part B premium can go up 10% for each full 12-month period you delayed — for the rest of your life. Part D has a smaller monthly penalty that also lasts as long as you have Part D. These penalties are real and preventable with planning.

  • How do I choose a Part D prescription drug plan?

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    List every medication you take with dosage. Then compare plans by whether each drug is on the formulary, what tier it's in, what your preferred pharmacy charges, and the annual total cost — not just the premium. This is one of the highest-impact decisions in Medicare shopping and it's worth reviewing every year.

  • Do Medicare Advantage plans really cost $0/month?

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    Many Advantage plans have a $0 monthly plan premium, but you still pay your Part B premium and you'll pay copays and coinsurance when you use services. 'Free' means no extra premium above Part B — not free care.

Texas-Specific Questions

Rules and programs that apply specifically to Texans.

  • Which Marketplace does Texas use?

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    Texas uses the federal Marketplace at HealthCare.gov. Texas has not expanded Medicaid, which affects who qualifies for subsidies at lower income levels.

  • Did Texas expand Medicaid?

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    No. Texas has not adopted ACA Medicaid expansion. Adults without dependent children generally cannot qualify for traditional Texas Medicaid based on income alone. This creates a 'coverage gap' for some low-income Texans who earn too much for Medicaid but historically too little for Marketplace subsidies — though enhanced federal subsidies have helped close much of that gap for people who apply on HealthCare.gov.

  • Who qualifies for Texas Medicaid?

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    Texas Medicaid primarily covers low-income children, pregnant women, parents with dependent children (at very low income limits), seniors, and people with certain disabilities. Apply through YourTexasBenefits.com or 2-1-1 Texas. Children who don't qualify for Medicaid may qualify for CHIP.

  • What is CHIP in Texas?

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    The Children's Health Insurance Program covers children up to age 19 in Texas families that earn too much for Medicaid but still need affordable coverage. It includes doctor visits, prescriptions, dental, vision, and hospital care with low or no monthly fees. Apply at YourTexasBenefits.com.

  • How is the Texas Department of Insurance involved?

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    The Texas Department of Insurance (TDI) licenses agents like Tyler, regulates carriers doing business in Texas, and helps consumers with complaints and disputes. If you have a problem with a carrier that you can't resolve directly, you can file a complaint at tdi.texas.gov.

  • Are short-term or 'limited-duration' plans legal in Texas?

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    Yes, short-term limited-duration plans are sold in Texas within federal limits. They can be cheaper, but they are not ACA-compliant — they can exclude pre-existing conditions, cap benefits, and skip essential health benefits like maternity or mental health care. Read the fine print carefully or ask a broker before choosing one.

  • Which carriers are common on the Marketplace in Texas?

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    Availability varies by county, but Texans commonly see plans from Blue Cross Blue Shield of Texas, Ambetter/Superior, Oscar, UnitedHealthcare, Aetna CVS Health, Molina, and Community Health Choice, among others. Networks and formularies differ significantly between carriers — comparing them is where a broker adds a lot of value.

  • Where can I get free help enrolling in Texas?

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    You can enroll directly at HealthCare.gov, work with a licensed independent broker (there's no cost to you), or find a certified Navigator or Enrollment Assister through HealthCare.gov's 'Find Local Help' tool.

Small Business & Group Coverage

For Texas employers looking at health benefits for their team.

  • How many employees do I need to offer group health insurance?

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    In Texas, you can generally offer a small-group plan with as few as 2 eligible employees (or in some cases 1, depending on the carrier). Employers with fewer than 50 full-time equivalent employees are not required to offer coverage under federal law, but many do so to recruit and retain talent.

  • How much does the employer have to pay?

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    Contribution rules vary by carrier, but most Texas small-group carriers require the employer to pay at least 50% of the employee-only premium. Employers typically contribute less (or nothing) toward dependent premiums, though they can choose to pay more.

  • What is a level-funded plan?

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    A level-funded plan looks like a traditional insured plan from the employer's perspective — a set monthly payment — but is structured as a self-funded arrangement with stop-loss insurance. Healthier groups can sometimes get a refund of unused claim dollars at year-end. They can be a fit for smaller, healthier employers.

  • What is an ICHRA?

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    An Individual Coverage HRA lets employers reimburse employees tax-free for individual health insurance premiums (like ACA Marketplace plans) instead of offering a traditional group plan. It gives employees more choice and gives employers predictable costs — but it disqualifies affected employees from premium tax credits.

  • What is the Small Business Health Care Tax Credit?

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    Employers with fewer than 25 full-time equivalent employees, average wages below an IRS-set limit, and who pay at least 50% of premiums for a SHOP-eligible plan may qualify for a federal tax credit of up to 50% of their contribution (35% for tax-exempt employers). Ask your tax advisor if you qualify.

  • Can I offer dental, vision, and life as separate benefits?

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    Yes. Many small employers 'stack' voluntary benefits — dental, vision, term life, disability, accident, and hospital indemnity — either paid by the employer or offered on an employee-paid basis at group rates.

Dental, Vision & Supplemental Coverage

The plans that fill gaps around your major medical insurance.

  • Do I need separate dental and vision insurance?

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    Most adult medical plans (including Original Medicare) don't cover routine dental cleanings, fillings, glasses, or contacts. Standalone dental and vision plans are inexpensive and often pay for themselves in a single year of routine care.

  • What does supplemental insurance cover?

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    Supplemental plans pay cash benefits directly to you when specific events happen — an accident, a hospital stay, a cancer diagnosis, or a critical illness like a heart attack or stroke. The money is yours to use for deductibles, copays, groceries, or lost income — the payments are on top of your regular health insurance.

  • Is accident insurance worth it?

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    It can be, especially if you have an active family, play sports, or have a high-deductible plan. A single ER visit can leave you owing thousands before your deductible is met; an accident policy can pay a lump sum to help cover that gap.

  • What is critical illness insurance?

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    It pays a lump-sum cash benefit if you're diagnosed with a covered serious illness like cancer, heart attack, or stroke. It's separate from — and pays on top of — your health insurance.

  • What is hospital indemnity insurance?

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    It pays a set daily or per-admission cash benefit when you're admitted to the hospital, regardless of what your medical plan pays. It's frequently paired with high-deductible plans to soften the cost of a hospital stay.

Life Insurance

Protecting the people who depend on your income.

  • What's the difference between term and permanent life insurance?

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    Term life covers you for a set number of years (commonly 10, 20, or 30) and pays out only if you die during that term. It's the cheapest way to get a large death benefit. Permanent life insurance (whole life, universal life) lasts your whole life as long as premiums are paid and builds a cash value over time — but costs several times more per dollar of coverage.

  • How much life insurance do I need?

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    A common starting point is 10 to 12 times your annual income, plus enough to pay off your mortgage, cover future education for children, and clear any other major debts. The right number depends on your family's specific situation.

  • Do I need a medical exam to get life insurance?

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    Not always. Many term policies today are available with no-exam underwriting for healthy applicants, using electronic health records and questionnaires. Traditional underwriting (with a paramedical exam) is still common for larger policies.

  • Is employer-provided life insurance enough?

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    Usually not by itself. Group life at work is a nice benefit, but coverage is often just 1–2 times your salary, and it typically ends when you leave the job. An individual policy stays with you regardless of where you work.

Enrollment, Life Changes & Losing Coverage

Getting on a plan outside Open Enrollment.

  • What is a Special Enrollment Period (SEP)?

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    A time (usually 60 days) after a qualifying life event when you can enroll in or change a Marketplace plan without waiting for Open Enrollment.

  • What counts as a qualifying life event?

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    Common ones include losing other health coverage, getting married, having or adopting a child, moving to a new area, becoming a U.S. citizen, income changes that affect eligibility, and — in some cases — gaining membership in a federally recognized tribe.

  • I lost my job and my health insurance. What are my options?

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    You typically have three: continue your employer plan through COBRA (usually expensive because you pay the full premium plus an admin fee), enroll in a Marketplace plan under a Special Enrollment Period (often with subsidies that make it far cheaper than COBRA), or apply for Medicaid/CHIP if your household qualifies.

  • What is COBRA?

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    A federal law that lets you keep your employer's group health plan for up to 18 months (sometimes longer) after leaving a job, but you pay the entire premium yourself plus up to a 2% administrative fee. For most people who qualify for Marketplace subsidies, an individual plan is significantly cheaper than COBRA.

  • I'm aging off my parent's plan at 26. What do I do?

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    Turning 26 triggers a Special Enrollment Period. You have 60 days before and 60 days after losing coverage to enroll in a Marketplace plan, join an employer plan if offered, or explore other options like a student plan.

  • I just had a baby. How do I add them to my plan?

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    Birth of a child is a qualifying life event. On the Marketplace you have 60 days from the birth to enroll the baby, and coverage is retroactive to the date of birth. On employer plans, follow the enrollment process in the employee handbook — usually a 30- or 60-day window.

Claims, Bills & Disputes

What to do when the bill doesn't look right.

  • How do I file a claim?

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    In most cases, an in-network provider files the claim for you. Call your insurance company directly to walk through their process for any out-of-network or reimbursement claims — the number is on the back of your insurance card.

  • What is an Explanation of Benefits (EOB)?

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    An EOB is a statement your insurance company sends after processing a claim. It shows what the provider charged, what the plan's negotiated rate was, what the plan paid, and what you owe. It is not a bill — the provider will send you a separate bill for your share.

  • Why did my insurance deny a claim?

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    Common reasons include: the service wasn't covered, prior authorization wasn't obtained, the provider was out of network, coding errors on the claim, or the claim was filed late. Denied claims can almost always be appealed — start by calling your insurance company for the specific denial reason.

  • How do I appeal a denied claim?

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    First, do an internal appeal directly with your insurance company using the process on the denial letter. If that fails, you have the right to an external review by an independent third party. In Texas, the Texas Department of Insurance can help walk you through the appeal and IRO (Independent Review Organization) process.

  • What is the No Surprises Act?

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    A federal law that protects you from most surprise out-of-network bills for emergency care and for non-emergency care from out-of-network providers at in-network hospitals or ambulatory surgical centers. It also gives uninsured and self-pay patients the right to a good-faith cost estimate before scheduled care.

  • I got a medical bill I can't afford. What do I do?

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    Ask the provider for an itemized bill and check it for errors. Ask about financial assistance or charity care — nonprofit hospitals must offer it. Ask for a cash-pay discount and request a payment plan. If you have insurance and think the bill is wrong, check it against your EOB before paying.

Costs & Saving Money

Getting the most value from the plan you choose.

  • Why is my premium so high?

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    Premiums reflect age, tobacco use, geography, plan design, and the medical costs of everyone in the risk pool. On the Marketplace, higher-income households pay more because subsidies phase down. A broker can help you compare plans that keep total annual cost — not just premium — down.

  • What's the difference between an HDHP and a regular plan?

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    A High Deductible Health Plan has a higher deductible than most plans (set annually by the IRS) in exchange for a lower monthly premium. If you're generally healthy and want to pair coverage with a tax-advantaged HSA, an HDHP can save money. If you have ongoing prescriptions or expect regular care, a lower-deductible plan often costs less overall.

  • Can I use my HSA for anything?

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    You can spend HSA dollars tax-free on qualified medical, dental, and vision expenses. After age 65 you can also use HSA funds for non-medical expenses without penalty (though you'd pay income tax on those, like a traditional IRA). Non-qualified withdrawals before 65 are taxed and hit with a 20% penalty.

  • What is a formulary and why does it matter?

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    A formulary is the plan's list of covered prescription drugs, grouped into tiers. A drug in a higher tier costs you more. Two plans with identical premiums can charge wildly different amounts for the same prescription — always check the formulary before enrolling.

  • How can I lower my out-of-pocket prescription costs?

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    Use in-network preferred pharmacies, ask about generics or therapeutic alternatives, use manufacturer copay cards where allowed, check GoodRx or similar tools if the cash price is lower than your copay, and see if the manufacturer has a Patient Assistance Program.

  • Do I have to keep the same plan every year?

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    No — and you shouldn't just auto-renew without looking. Networks, formularies, premiums, and available subsidies change every year. A 15-minute check during Open Enrollment can save hundreds or thousands of dollars.

Working With an Independent Broker

How the process works when you call Tyler.

  • How much does it cost to use a broker?

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    Nothing. Licensed independent brokers are paid by the insurance carriers — not by you. Your premium is the same whether you enroll on your own, through HealthCare.gov, or with a broker.

  • Is a broker just going to push me into the plan with the biggest commission?

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    A good broker won't. Commission is typically similar across major carriers, and long-term client relationships matter more than a one-time sale. Ask any broker to walk you through why they're recommending a specific plan.

  • What information do I need to get a quote?

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    Names, dates of birth, and tobacco status for everyone who needs coverage, your ZIP code, an estimate of household income for the plan year, a list of any regular prescriptions, and the names of any doctors or hospitals you want to keep.

  • Can Tyler help after I enroll?

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    Yes. Ongoing service is part of the relationship — questions about ID cards, claim disputes, changing doctors, adding a new baby, or reshopping at renewal time. Call anytime; there's no separate fee.

  • Is Tyler licensed in Texas?

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    Yes. Tyler Stansell is a licensed Texas health insurance agent and works with individuals, families, Medicare-eligible adults, and small businesses across Texas.

Don't see your question?

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